Terms & Conditions

Welcome to LuksFab, your trusted beauty appointment booking platform. By accessing or using our mobile application and related services, you agree to comply with and be bound by the following Terms & Conditions.

  1. Use of Application

    The LuksFab mobile application is designed for booking salon appointments and purchasing beauty products. Users must be 18 years or older to create an account. You agree to provide accurate information and use the app only for its intended purposes.

  2. Account Registration

    To use our services, you need to create an account with a valid phone number and email. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

  3. Booking Services

    When you book a service through our app:

    • Appointments are subject to salon availability
    • Cancellations must be made at least 2 hours before the appointment
    • No-shows may result in booking restrictions
    • Payment terms are as specified during booking

  4. Payments

    All payments are processed through secure payment gateways. We accept various payment methods including UPI, credit/debit cards, and digital wallets. Refunds are subject to salon policies and our refund guidelines.

  5. User Conduct

    You agree not to:

    • Use the app for any illegal purposes
    • Create multiple accounts
    • Share account credentials
    • Abuse promotional offers or referral programs

  6. Privacy & Data Protection

    We handle your personal information as described in our Privacy Policy. By using our app, you consent to the collection and use of your data in accordance with this policy.

  7. Service Modifications

    We reserve the right to modify, suspend, or discontinue any part of our services without prior notice. Changes will be communicated through the app or email.

  8. Limitation of Liability

    LuksFab acts as a platform connecting users with salons. We are not responsible for the quality of services provided by partner salons or any disputes arising between users and salons.

  9. Updates to Terms

    These terms may be updated periodically. Continued use of our services after changes implies acceptance of the updated terms.

  10. Governing Law

    These terms are governed by Indian law. Any disputes shall be subject to the exclusive jurisdiction of courts in Hisar, Haryana, India.

Contact Us

For questions about these Terms & Conditions, please contact:

LuksFab
DSS 271, Green Square Market
Hisar-125001, India
Phone: +91-1662-313866
Email: info@luksfab.com