Privacy Policy

At LuksFab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application and services.

  1. Information We Collect

    We collect the following types of information:

    • Name, phone number, and email address
    • Profile pictures (optional)
    • Booking history and preferences
    • Device information and app usage data
    • Location data (with your permission)

  2. How We Use Your Information

    Your information is used to:

    • Process your salon appointments
    • Send booking confirmations and reminders
    • Improve our services and user experience
    • Provide customer support
    • Send promotional offers (with your consent)

  3. Data Security

    We implement industry-standard security measures to protect your data:

    • Encrypted data transmission
    • Secure server storage
    • Regular security audits
    • Limited staff access to personal data

  4. Information Sharing

    We share your information only with:

    • Salons where you make bookings
    • Payment processing partners
    • Service providers helping us operate our platform
    We never sell your personal data to third parties.

  5. Your Rights

    You have the right to:

    • Access your personal data
    • Request data correction
    • To delete your account send your email and phone number here Click Here
    • Opt-out of marketing communications
    • Export your data

  6. Cookies & Tracking

    We use cookies and similar technologies to:

    • Remember your preferences
    • Analyze app usage patterns
    • Improve our services
    • Provide personalized experience

  7. Data Retention

    We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time through our support channels.

  8. Children's Privacy

    Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

  9. Policy Updates

    We may update this policy periodically. Changes will be notified through the app and/or email. Continued use of our services implies acceptance of the updated policy.

Privacy Concerns

For questions about our Privacy Policy or to exercise your data rights, contact our Data Protection Officer at:

LuksFab
DSS 271, Green Square Market
Hisar-125001, India
Phone: +91-1662-313866
Email: privacy@luksfab.com